We’ll gladly accept unworn, unwashed, or defective merchandise purchased on hologramla.com for return or exchange.
For returns received within 30 days of delivery, we’ll credit your original form of payment.
*Hologram LA is not responsible for any lost returns. We recommend a shipping method with proof of delivery or tracking number.
A store credit is applied to your account with us at hologramla.com. It never expires and is automatically deducted from your next order. A refund is a credit back to your payment card or to your PayPal account. However, please allow up to 2 weeks for the refund to be processed completely.
If you have any further questions, please emails us at firstname.lastname@example.org.
Shipping times kick in when your item(s) have left our distribution center. Please allow 1-2 business days for processing at our distribution center before your order is shipped. Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status. If your order status is "SHIPPED", you will see the tracking number.
We ship worldwide via USPS. Most shipments arrive within 2-4 weeks from dispatch, depending on location. The flat-rate for international shipping is $45.00. All international orders are final sale. We are note responsible for the entry country’s duties/taxes. The duties/ taxes due varies by country and is the full responsibility of the customer.
We are not able to make changes or cancellations after your order has been placed. Please emails us at email@example.com immediately after placing your order and we will do our best to assist you. We apologize for any inconvenience.
We accept major credit cards, PayPal and Hologram Gift Cards for safe and fast processing of your order.
When you place your order, your form of payment will be authorized (not charged). This authorization ensures the funds for the order are available while your order prepares to ship. Once your order has shipped, your form of payment will be charged. If your order is cancelled for any reason, the authorization will automatically be removed in 5-7 business days.
Absolutely! Contact our Customer Service Representative at firstname.lastname@example.org for a hand with online orders. Or, call us at (213) 514-5888.